We appreciate you choosing the trip package (s). By visiting
our website to book a trip, you are assumed to have accepted its terms of use.
Please read the following terms and procedures to make sure that you´ve
clearly understood the conditions of your preferred trip. All of the terms and
restrictions listed below apply to reservations made via our websites,
including:
1. Pricing
Our approach guarantees reasonable prices and the ease of booking reservations
online. Prices listed on our website are per person and do not include tips for
drivers or tour guides, passport and visa fees, travel insurance, beverages,
meals, lodging, room service, laundry, or tips for additional expenses. The
listed prices are subject to change at any time, especially in the event of an
unanticipated event like an increase in the cost of hotel stays or airline
tickets.
2. Payment
methods
Almost all prominent credit cards are accepted by us, including Diners,
American Express, Visa, MasterCard, and Discover. To finalize the
transaction, guests are required to furnish their credit card details and make
the whole payment via credit card. This, in turn, will be shown as a charge on
your statement.
3. Confirmation
of Payment
Our travel consultants will email you a confirmation note as soon as the
payment is completed. To redeem your tour package, you can show the service
provider the print of it as proof of payment. However, ensure that, when making
your reservation, you have given accurate information about your travel
requirements.
4. Cancellation & No Show Policy
4.1 Cancellation
·
Every
Tour Activity/Attraction has its cancellation policies, before booking any
activity with Deep Sea Adventures the client has to read the cancellation policy of
that particular tour.
·
Combo
tours are refundable, however, if a person cancels any of the individual tours
in the combo, they won't be able to take advantage of the combo deal. In this
scenario, Deep Sea Adventures will take into account the individual tour price
of the non-canceled trip and refund the remaining amount.
·
Make
sure all combo tour options are available before making a reservation. If not,
your options would be limited to the trips and services that you have seen.
4.2 No
Show
There are no partial
or complete refunds available if you are unable to attend the tour. The same
terms and conditions apply to any unused tickets, sightseeing excursions,
rented cars, and chauffeured services. Likewise, tours that have been confirmed
cannot be rescheduled.
5.
Cancellation Procedures
We advise you to thoroughly review the cancellation policies that apply to your travel package before making any changes. Make sure to give
written notice to Deep Sea Adventures if you need to cancel all or any portion
of your reservation. When we receive your request for a cancellation, we will
notify you by phone or email with the details of the cancellation of your
booking and the amount that has to be paid. If we haven't heard from you or
haven't verified the cancellation, Deep Sea Adventures cannot be held
accountable.
6. Itinerary
Amendments
The services and routings included
in your package could change depending on several factors, including
weather, airway scheduling, and local conditions. Should this transpire, we can
provide suitable options of similar value, however depending on its
availability. At most, we announce changes in itinerary, if any, before
departure. Please note Deep Sea Adventures reserves the complete right to implement
minor amendments in the itinerary at any time without reimbursement. Furthermore,
in the event of a very significant incident—such as an earthquake or flood—no
refund will be granted.
7. Travel
Insurance
Deep Sea Adventures disclaims any liability for losses
resulting from illness, accident, injury, loss of personal belongings, or even
trip cancellation. It is recommended that those traveling obtain a travel
insurance policy to handle unforeseen events.
8. Travel
Documents
It is the responsibility of every guest to ensure that he or she carries
documents relevant to a particular tour, including a passport or a valid ID
card. This is particularly crucial for guests arriving from overseas. If these
important documents are lost or are not present, there will be no return. In a
similar vein, travelers of all nationalities are recommended to inquire about
entrance requirements with the consulate of their own country before making
travel plans to this location. It is equally important to check the current
visa and health criteria with your consulate, as they are subject to change
at any time.
9. Website
Usage Restrictions
Deep Sea Adventures owns all rights to the content on this website, including
the logo, pictures, tour package details, price information, and other
pertinent information. Accordingly, as a condition of this website´s usage, you
agree not to exploit this website or its content for any non-personal,
commercial, or illegitimate purposes.
10. Delivery
& Shipping Policy
Inclusion is mandatory and should
have the below-mentioned point (Applicable as per the website
Products/Services).
It is advised that the website refrain from dealing with or offering any goods
or services to any of the OFAC (Office of Foreign Assets Control) sanctioned
nations in compliance with UAE law.
11. Regulatory Law and Authority
Inclusion is mandatory and should have any one of the below-mentioned points.
“Any purchase, dispute, or claim arising out of or in connection with this
website shall be governed and construed under the laws of UAE”.
At
Deep Sea Adventures LLC, we respect our valued customer's privacy and ensure
not to collect any information other than the information relevant to make a booking with us. As such, we strive to take care of our customer’s right to
privacy in connection with their interaction with this website. Our scope of
commitment as part of the use of your information is outlined herein.
Collection of Personal
Information
We
collect your information mainly when you contact us to inquire about our
products and services or make a booking with us. This usually includes your
name, contact details, email address, physical address, credit card or payment
details, travel requisites, and referral source. Upon the submission of
information, you give consent to Deep Sea Adventure to use your information to
process orders accurately and promptly.
Use
of Information
Any
personal information of a client obtained through this website will be utilized
by Deep Sea Adventures to process his or her booking, verify credit card
details, and provide relevant information associated with the client’s travel or
any other subsidiary services he or she would like to avail of. This
information will also be used for auditing, research, and activities focused on improving the performance of our website.
Privacy
of your information
All
information provided by our customers during online booking, such as their
name, address, email ID, and credit card details is considered private, and will
not be disclosed or sold to anyone except for certain suppliers or third
parties whose involvement in the loop is fundamental for the successful
processing of your order. But before disclosing your information, we make sure
that these third parties abide by our privacy policy and adhere to strict
safety measures
Legal
Disclosure of Information
We
may disclose your information if we feel that such disclosure is pertinent to
protect our company’s rights and/or abide by a court order or a legal
proceeding.
Non-
Personal Information
Deep
Sea Adventures consistently collects data from websites, with the help of
patterns via weblogs and third-party service providers. But this data is
mostly deployed to evaluate the efficiency of our website's content and
features
Opt-Out
We
provide options for visitors to our website to ‘opt out’ of having their
personal information used for certain purposes. For instance, if you don’t want
to receive any marketing material by way of newsletters or promotional emails,
you can choose to request us not to send advertising information from Deep Sea
Adventures or our affiliate websites.
Contests and Surveys
Deep
Sea Adventures conducts contests, drawings, and surveys now and then. Some
contents are organized in collaboration with a third-party sponsor, and
visitors to our websites will be informed at the time of the contest regarding
the involvement of a particular third party and their extent of using your
personal information. Since participating in these contests is voluntary, it’s
solely at your discretion whether or not to partake in them and reveal your
personal information.
Secured Transaction
To maintain the accuracy of data and avoid unauthorized access to our
client’s personal information, we make sure that all transactions are carried
out through our secured server. Moreover, we utilize technical safeguard systems such as encryption, socket layers, and firewalls to secure your sensitive
information like credit card details